• Network coverage is available in all locations where Omantel 4G/LTE is available.
• New additional groups must have at least 10 members.
• The service will be provided in a private network without access to the public internet.

What is Hawwil Push To Talk?

Hawwil Push To Talk (PTT) is a secure platform using 3GPP standards that offers near-instant individual and group communication services with high reachability and availability, tailored to the safety standards of mission-critical operations.

What is the difference between Essential and Ultimate?

Hawwil Ultimate builds on the Hawwil Essential with more groups for each user and includes location-sharing services and video calling for the best communications experience.

Do I need a voice and data plan with Hawwil Push To Talk?

No. Omantel offers the Push To Talk as a standalone service.

I call my field staff on their mobile. Why do I need Hawwil?

While direct calls are effective, they are limited by both parties' availability: the sender must dial a phone number and the recipient must pick up the phone to listen. Hawwil Push To Talk delivers voice and multimedia instantly to recipients: only the sender needs to pick up the phone and push the talk button. Additionally, Hawwil can instantly communicate to groups of users, departments, and teams, avoiding the need to pre-arrange conference meetings or merge calls.

I send tasks to my staff in an app. Do I need an additional device for Hawwil?

The Dispatcher service brings all staff management requirements into one platform. The dispatcher can send tasks and work requirements to all users from a central command center, broadcast calls, create temporary groups, interrupt/override, and more.

How does user and group prioritization work?

During high network load, the Mission Critical Fq-band prioritizes mission critical usage and limits commercial usage. During very high load, the highest priority users and groups allocate network capacity first, then lower priority users and groups sequentially use the remaining capacity. Omantel can configure priority levels as per client requirements. Note: emergency calling always takes the highest priority.

How do emergency calls work?

Users in distress can trigger hands-free emergency calling. Emergency calls take the highest priority on the network.

Staff visit some locations that do not have 4G/LTE coverage. Will Push To Talk work there?

Omantel will assess the usage requirements and evaluate options to extend network access to meet the client's usage needs.