Whistleblowing Policy

Introduction

Omantel is committed to uphold the highest standards of Governance, Transparency, Integrity & Accountability. Therefore, Omantel developed its own whistleblowing policy setting the principles and steps to be followed in reporting violations to the laws or to the company bylaws and procedures. Reported violations shall be relevant to the company business or activities and regardless of being committed by Omantel’s staff or its contractors in order for the company to undertake appropriate measures to investigate such violations.

What are the violations that could be reported?

Staff and any interested party including any of the company customers or suppliers could report any irregularities without fear of retribution. Irregularities include any conduct contrary to the law and regulations, or the company policies including its Code of Ethics and Business Conduct and any conduct deemed as unethical behavior. 

Protection provided under the Policy

The policy provides assurance and support reporting violations committed while undertaking or in connection with the company business or activities. It provides an option for speedy, effective, and confidential investigation within the company for the purported violations.

The company will provide protection to the person reporting a violation from any unjust or arbitrary decisions, harassment or act of reprisal attributed to bona fide reporting of the purported violations. 

Reporting

The person may anomalously send an email capturing at least the details providing below to the following address: whistleblowing@omantel.om

• The name of the person reporting the violation (the person may opt not to disclosure her/his name).
• The details of the reported violation (describing the act or conduct that the person wishes to report).
• Supporting evidence, if any.
• Any additional information that may help investing the purported violation.