Placing a national or international call or SMS: You will be charged as per the operator's tariff in the country where you are located.
Receiving a call from Oman or any other country: You will be charged at the rate if making an international call from Oman to the country where you are located as per Omantel's International Mobile Tariff.
Receiving SMS while roaming is free of charge.
• Select Country to view Roaming Operator(s) and applicable Roaming Charges
Important notice for customers travelling to USA
The Service Providers in the USA have started sunsetting the 2G/3G network and shifting to the new generation of VoLTE technology, which means that the normal voice calls will not work due to the network technology change. AT&T USA has shut down their 2G/3G network in early 2022, T-Mobile USA has shut down its 3G with effect from 1st July 2022. However T Mobile 2G network is still on.
If you have a VoLTE compatible device you can still make voice calls and in order to do so you will have to follow the steps below to enable VoLTE on your device if it is not enabled automatically.
If you do not have a VoLTE compatible device then you will have to manually search for T-Mobile USA network and connect to it to make and receive calls. If you still chose to be on AT&T network then you can keep connected using App based calls, Data and SMS. If you are a prepaid customer and you are not able to find/log into any network(low coverage area), then you need to connect to a wifi, and subscribe to any of the Jawasak world packages, to enable data roaming on your number.
Standard roaming rates in the USA are applied. Roaming Abroad
Depending on the device, VoLTE will be in one of the following locations: